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2nd Vaccination Appointment Queries Posted on 18 Mar 2021

We are assisting Betsi Cadwaladr Health Board with the vaccination programme to enable the population to be vaccinated with at least one vaccine as soon as possible. We were informed that patients 2nd Astra Zeneca vaccine was to be scheduled for 11 weeks’ time.

We are unable to do it any 2nd vaccines earlier than this with the exception of a small number of patients for  very specific clinical reasons.

We are getting increasing telephone calls and letters regarding the 2nd vaccination schedule and this is causing delays for unwell patients being able to get through on the telephones and taking up valuable administration time.

Patients who received a Pfizer vaccine at the Deeside mass vaccination centre are being managed differently and this is out of our control.

Please can we ask for your co-operation in not ringing or writing to the surgery regarding this matter as precious time is being taken to deal with these enquiries when it could be used more effectively.

Thank you

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Smith & Schwarz Opticians