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e-Consult
9th November. Please note, do to staff shortages we have had to switch off this service for today. Apologies for the inconvenience.
Prescriptions
We now require patients to allow a minimum of 72 working hours (3 working days) to process your prescription request. See how news section below for further information.
COVID Boosters
Please note: We are not taking part with the Covid booster programme. You will receive an email, text or letter from the Healthboard when your time for vaccine becomes available. May I ask you do not contact the surgery about it. Thanks in advance. For more information please visit: COVID-19 Vaccination Booster Information - Betsi Cadwaladr University Health Board (nhs.wales)
e-Consult - New hours of operation, Mon-Fri 0830-1830.
Due to an increase of Covid cases we are requesting patient DO NOT attend surgery requesting appointments. Our telephone lines open at 8.30am every morning, and a triage system is in place until 11.30am with the exception of a Thursday which is until 11am. Our reception team are trained to ask a number of questions in order to streamline our appointments. You may be requested to use one of our additional services such as Econsult or Common Aliment service at the local pharmacy. Due to the ongoing pandemic we are experiencing an increase in staff sickness & staff isolation resulting in appointments being Emergencies only. Routine appointments for Nurses and Flu clinics will also only be made over the telephone.
Please help us to keep our fronts door open by only attending surgery for your pre-booked appointment or when advised by reception to collect paperwork.
FLU CLINICS SEPTEMBER 2021
We now have availability for our first flu clinic of this flu season which will be on SATURDAY 25th SEPTEMBER 2021 8:30am-2:00pm, and the 9th October 8:30am-2:00pm.
Every eligible patient will be getting a text next week to invite you to book an appointment for this clinic. If you have received a text message, please email us to book and appointment. The address of which is on the text message.
- Patients aged 50+
- Patients aged between 18-50 who are at risk.
These are our currently available clinics we have booked due to confirmation of stock, if you cannot attend this date, please await more information from us in the coming weeks.
Access to Primary Care
The way you access Primary Care, e.g. your doctors surgery has changed. Please watch this video for further information. It's only 2 minutes long, and provides informative information on how, as a patient you will access treatment. Original file (59989.0KB) (assetbank-server.com)
Covid-19 Update
Travel Certificates - If you require evidence for travel, please follow this link. We do not process these from the surgery. https://gov.wales/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad
Citizens who are registered with a GP in Wales will now be able to obtain their vaccination status via the digital NHS COVID Pass, after they have verified their identity using the NHS log-in.
If someone detects an error in their vaccine record, they are asked to contact their Health Board to have these reviewed. Some may contact you directly if they have been vaccinated by the Practice, Health Boards will also pass these queries to you.
Citizens will also be asked to contact their GP practice if they find that they can’t use the NHS log-in because the postcode they are giving when signing up to NHS log-in does not match that held in their GP record, or if their first forename (only one forename is displayed on the digital COVID pass) is not correct. If these are updated in the GP record then it will take 5 days for this to be updated in the NHS log-in and in the COVID pass.
More information about the NHS COVID Pass and vaccination status can be found here: Get the NHS COVID Pass to show your vaccination status for travel | GOV.WALES
NHS111
NHS 111 is now available. it replaces the current NHS Direct Wales and GP Out of Hours numbers.
Click this link to find out more - NHS111.
YOUR HEALTH NEEDS.
Every year the Betsi Cadwaladr University Health Board conduct an intermediate medium term plan to identify the changing needs of patients in our area. The aim of the plan is to develop localised systems that are responsive to the needs of the local community. In order to do this, it is essential for them to consult with the local community on what they believe are the biggest needs for their communities health and wellbeing.
For further information, view there Welsh and English information posters by Your health Needs.pdf
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