Confidentiality And Access To Your Medical Records
Your medical records are confidential and will not be discussed with anyone else without your written permission. The practice complies with the GDPR. Staff will only enter your records for a genuine reason, e.g., during the consultation, to make an appointment, or to send a referral, etc.
Everyone working for the NHS has a legal duty to keep information about you confidential.
We only ever use or share information if we have a genuine need for it. The sharing of information is strictly controlled by law.
Click here to view our Patient Privacy Policy. Or alternatively ask our reception team for a copy. If you wish to obtain a copy of your medical records, you can do so by requesting a Subject Access Request, (SAR).
SAR / Freedom of Information
Pendre Surgery stores NHS GP medical records for people who are registered with us.
If you are looking to make a Subject Access Request, it must comply with the Data Protection Act 2018 (DPA) and can take up 28 days to process.
Pendre Surgery can only provide a copy of our GP health records. Other parts of a patient’s health record may be held by hospitals, community, or mental health trusts, as well as previous GP practices. We cannot provide access to these records, and you therefore may wish to apply separately to another health organisation
To request a SAR, please contact the surgery and ask to speak with Joanne Collings-Jones or Victoria Quinn.