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Covid-19 vaccination update Posted on 5 Nov 2021

COVID-19 Vaccination Update 04.11.21

From Ffion Johnstone – West Area Director


Since the start of the booster programme in mid-September, our hard working vaccination teams have administered over 104,000 booster jabs, as well as almost 25,000 first, second and third doses (for those with severely weakened immune systems) in the same time. 

We remain committed to offering the booster to 90 per cent of those eligible by mid December. To date we have administered 22 per cent of all booster vaccines in Wales. This is in line with our share of the eligible population.

We’re asking people to please be patient as they will be automatically invited by letter when it is their turn. There is no need to contact the health board or their GP surgery.

Please remember you can find answers to a range of Frequently Asked Questions about the vaccination programme on our website here.


Five simple ways you can help us help you

1. Please be patient and wait for a booster appointment letter in the post. We’re working as quickly as we can and we’ll automatically invite you when it’s your turn

2. Once you receive an appointment, please make every effort to keep to it. Only call us to reschedule if this is unavoidable

3. Please attend your appointment at the right time as arriving early can lead to queuing and delays

4. Remember to wear a face covering, sanitise your hands and keep your 


5. Please take your flu jab when its offered. People in priority groups will be 

invited by their GP surgery. You don’t need to leave a gap between your 

booster jab. For further information, please visit our website.


First and second doses

Data published by the Office for National Statistics this week shows that unvaccinated 

people in England were 32 times more likely to die of COVID-19 than those who have been fully vaccinated.

It’s not too late to come forward for a first dose of the COVID-19 vaccine. It’s also vitally important that those who have had their first dose receive their second, eight weeks later, in order to receive the very best protection.

First and second doses can only be booked through our COVID-19 Vaccination 

Contact Centre telephone number: 03000 840004. The lines are open Monday to 

Friday, 8am to 7pm and Saturday to Sunday, 9am to 2pm. Lines can be very busy, 

so please be patient.


Walk in clinics for 12-15-year-olds

From this week onwards, those aged 12-15 will be able to receive a first dose by 

walking in to any of the following clinics, even if they already have an appointment 

booked in the coming weeks:


Catrin Finch Centre –Saturdays and Sundays from 09:00 to 17:00

Plas Madoc Leisure Centre – Saturday 6th November only from 09:30 to 16:00


Deeside Leisure Centre – Saturdays and Sundays from 09:00 to 19:00

St Asaph

Optic Centre – Saturdays and Sundays from 08:30 to 19:30 


Sector House – Saturdays and Sundays from 08:30 to 19:30


Llangefni Football Club – Monday 8th and Tuesday 9th November from 16:00 to 

19:25. Monday 15th and Tuesday 16th October from 16:00 – 19:30


Ysbyty Alltwen – Monday 15th and Tuesday 16th November from 17:00 – 21:00


Ysbyty Penrhos Stanley – Wednesday 17th and Friday 19th November 18:00 – 20:00 and on Saturday 20th from 08:30 – 19:30.


Amlwch Leisure Centre – Saturday 13th November 10:00 – 16:45

Please note that those aged 12-15 will need to be accompanied by a parent or guardian.

You can find answers to Frequently Asked Questions about vaccinating 12-15-year olds on our website.

Booster vaccines for people who are housebound

There is no need for housebound patients or their loved ones to contact us to arrange an appointment. Our community teams have lists provided by primary care 

colleagues containing the details of these patients and they will be contacted when it is their turn.

Because of the resources involved, it will take us longer to get booster jabs into the arms of housebound patients than those who are able to travel to a COVID-19 

Vaccination Centre. A vaccinator working in a COVID-19 Vaccination Centre can administer a booster jab to around 100 people per day, whereas a team of two nurses can deliver to around ten housebound patients in the same time period.


Difficulties getting through to the COVID-19 Vaccination Contact Centre

Over the past few weeks our COVID-19 Vaccination Contact Centre has been experiencing very high call volumes.

We currently have around 40 lines in operation, with 17 staff working at any time. If all 40 phone lines are occupied you will receive the following message:

‘Apologies - there’s currently nobody available to take your call. Please try again later.’

If you call and you are placed in the queue, it will usually take around 10 minutes for your call to be answered. This is longer than we would like and we are continually trying to recruit additional staff. Thank you for your patience and understanding.

Please help us help you by waiting making every effort to stick to your booster appointment and only call us to reschedule if this is unavoidable. 



We are vaccinating as quickly as we possibly can with the resources we have and we are continually looking to recruit additional vaccinators and vaccinator assistants.

In addition to our rolling programme of recruitment adverts, we will hold another virtual recruitment event on November 15. This will be publicised on our website and social media feeds by the end of this week.

As part of this latest round of recruitment we are encouraging people from non clinical backgrounds to apply – as comprehensive training will be provided.

Local Services. Ready to Help You Smith & Schwarz Opticians